Shipping Policy

This Shipping Policy applies to orders placed through the MyGarden online store operated by Evergrove Retail LLC.

Order Processing Time

All orders are processed within 1–3 business days (excluding weekends and public holidays). After an order is processed, customers will receive a confirmation email with shipping details when the package is dispatched.

Shipping Methods

Due to the nature of our products and international shipping regulations related to plant seeds, we currently offer Standard Shipping only.

Estimated Delivery Time

Estimated delivery time typically ranges from 6–15 business days, depending on the destination and local carrier operations.

Delivery times may vary due to:

Customs inspections
Carrier logistics delays
Weather conditions
High seasonal shipping volume

Please note that delivery time estimates are not guaranteed.

Shipping Coverage

We currently offer international shipping to most countries and regions. If you are unsure whether we can ship to your location, please contact our customer support team before placing an order.

Shipping Fees

We offer Free Standard Shipping on orders over $20.

Shipping fees for orders below this amount will be calculated at checkout.

Contact Information

If you have any questions regarding shipping or delivery, please contact us:

Evergrove Retail LLC
Phone: +1 (650) 220-5811
Address:
3899 South Dallas Street
Aurora, CO 80014
United States