Return & Refund Policy

This policy applies to purchases made through the MyGarden website, operated by Evergrove Retail LLC.

Order Cancellation

Orders may be canceled before the order has been shipped.

Once an order has been processed and dispatched, we are unable to accept cancellation requests. Customers are encouraged to review their order details carefully before completing the purchase.

If you need to cancel an order, please contact our support team as soon as possible.

Incorrect Items or Product Issues

If you receive an incorrect item or a product with a manufacturing defect, please contact us with your order number and a description of the issue.

Depending on the situation, we may offer one of the following solutions:

• A replacement product

• A partial refund

• Store credit

All claims should be submitted within a reasonable time after the package is delivered.

Customer Support

Customer satisfaction is important to us. If you experience any issues with your order, please contact our support team and we will review your request and provide assistance.

Contact Information

Evergrove Retail LLC
3899 South Dallas Street
Aurora, CO 80014
United States

Phone: +1 (650) 220-5811